Social Media Coordinator

Nov 14, 2024
Los Angeles, United States
... Not specified
... Intermediate
Full time
... Office work

 

At Riot Games, we believe in putting players at the center of everything we do, and that goes for how we communicate, too. We’re looking for a Social Media Coordinator who’s passionate about gaming, social media, and building brand stories across digital platforms. You’ll work as part of the Riot Games Brand & Comms (RGBC) team, supporting the voice of Riot across channels that reach millions of players and prospective candidates around the world. Reporting to the Senior Manager, Marketing Communications, you’ll help craft our social presence across channels including Twitter (X), Instagram, Facebook, YouTube, TikTok, and LinkedIn while also collaborating closely with the team responsible for riotgames.com.

Responsibilities:

  • Day-to-day coordination of our social media presence on Riot Games channels (Twitter/X, Instagram, Facebook, YouTube, TikTok, LinkedIn).
  • Create and post content that brings Riot’s story to life, working in partnership with our editorial writer, visual designer, and video team.
  • Manage, maintain, and own our brand content calendar, ensuring smooth releases and coordination across multiple ongoing projects.
  • Monitor and manage channel health by tracking engagement, responding to community interactions, and flagging potential opportunities or concerns.
  • Work closely with agency partners and contractors to help execute campaigns, deliver creative assets, and ensure alignment with Riot’s brand voice and goals.
  • Collaborate with internal teams to ensure content reflects Riot’s overarching marketing and communications strategies.
  • Analyze and report on social media metrics to inform future content strategies and ensure we’re engaging with our audience effectively.
  • Ensure all content aligns with Riot’s brand voice, maintaining a player-first, authentic tone that reflects our values and resonates with our community, while adapting the messaging to fit the unique culture of each platform.

Required Qualifications: 

  • 2-3 years of experience managing corporate or brand social media accounts, ideally within gaming, entertainment, sports, or tech.
  • Strong knowledge of Twitter (X), Instagram, TikTok, YouTube, and Facebook and experience in publishing tools.
  • Excellent communication and copywriting skills, with an eye for detail and the ability to maintain brand consistency.
  • Experience working with creative teams (visual designers, video producers, writers) to deliver cohesive content.
  • Familiarity with social media analytics and reporting tools (e.g., Hootsuite, native platform analytics).
  • A passion for gaming and Riot’s community, with a pulse on industry trends and digital engagement strategies.
  • Strong organizational skills and an ability to manage multiple projects and deadlines in a fast-paced environment.

Desired Qualifications:

  • Experience with short-form video content, including TikTok, YouTube Shorts, and Instagram Reels.
  • Basic graphic design skills or familiarity with tools like Adobe Creative Suite.
  • Experience working with agency partners on social media strategies or creative executions.
  • Familiarity with LinkedIn, Glassdoor, or other employer-focused social platforms.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

 

Our Perks:

Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner and children, and a 401k with company match. Check out our benefits pages for more information.

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.

 

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

  • Safeguarding confidential and sensitive Company data
  • Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
  • Accessing Company assets, secure digital systems, and networks
  • Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security. 

 

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